Who we are.

We are Louisa London Photography, a business owned by Rebecca Louisa Phillips from Louisa London Photography.

Our website address is http://www.louisalondonphotography.com

 

What information do I collect?

We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation).

(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.

(c) information that you provide to us for the purpose of registering with us or submitting an enquiry via the contact form(s) included on this website or comment form(s) included in our blog. These include names, key addresses, email and telephone contacts, details you choose to share about your photography requirements, and an optional disclosure of how you came across the business, should you choose to share it.

(d) information that you provide to us for the purpose of subscribing to our email notifications. In the lead up to your event, several email communications will be sent to form an ongoing necessary dialogue, to respond to your initial enquiry, as well as to exchange details regarding the event itself, logistics and timings etc.

(e) any other information that you choose to send to us.

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Processing Personal Information

Louisa London Photography complies with the Data Protection Act 1998 in relation to all processing of personal data supplied to us by users and other personal data in our possession for any reason. It is the policy of Louisa London Photography to maintain the privacy and confidentiality of any personal information, such as your name, address, email address, or telephone number – in summary, any information that you provide to us. Your privacy is so important, we maintain this website privacy policy to protect your personal information. By using this site, you consent to the terms of this website's privacy policy. We do not collect, use or disclose your personal information for any purpose other than those identified below, except with your consent or as required by law.

Each time you visit our website www.louisalondonphotography.com the web server collects and logs certain information. We keep these access logs for a reasonable period of time. These logs include but are not restricted to your computer’s TCP/IP address, your username (if applicable), the date, time and the files and pages accessed. These logs also contain information about referrer information, such as if you clicked on an external link to access a www.louisalondonphotography.com webpage. We use these logs solely for performance, site administration and security reviews. We do not sell or share this information with any third party.

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Cookies

A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We may use the persistent cookies to enable our website to recognise you when you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information.

Google’s privacy policy is available at: http://www.google.com/privacypolicy.html

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Data Storage and Security

Louisa London Photography has implemented numerous technical and organisational measures to ensure the most complete protection of personal information, to prevent loss, misuse or alteration of this data. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone or email. All stored personal digital data is secured via alphanumerically unique login and password information. This security information is never written down or reused elsewhere to ensure secure processing and management of your data.

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The length of time your data is securely stored for varies depending on the nature of the data itself: payment, contact and event-specific information is stored long enough to complete the event itself and tax returns etc, with a cooling off period of 3 years should any queries or disputes arise. Louisa London Photography agrees, with the express permissions of clients via an opt-in system, as part of a signed model release, to keep an archive of final image products for a minimum of 5 years for promotional and marketing material on this website, across social media and other locations. Louisa London Photography agrees to honour the client's right to total privacy, should they wish to not have their images used for promotional material.

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Email from Louisa London Photography

By acknowledging your explicit understanding of/ and agreement with this privacy policy via the confirmation when filling out our contact form, you agree for Louisa London Photography to respond to your enquiry via the contact information you decide to provide. Further correspondence emails solely relating to the nature of your enquiry are essential to coordinate our services with your needs, including but not limited to wedding and event bookings etc. Louisa London Photography will never send you emails asking for personal information such as passwords or payment information, should you receive such emails, please contact us immediately in a separate email so we may investigate and address this.

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Third-party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third-party websites. Louisa London Photography uses online secure client management software.

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Your rights

The GDPR provides the following rights for individuals:

1. The right to be informed.

2. The right of access.

3. The right to rectification.

4. The right to erasure.

5. The right to restrict processing.

6. The right to data portability.

7. The right to object.

8. Rights in relation to automated decision-making and profiling.

 

You may instruct us to provide you with any personal information we hold about you. The provision of such information will be subject to:

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The supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

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You may instruct us not to process your personal information for marketing purposes via email to info@louisalondonphotography.com at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

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Updating information and the right to erasure

Please let us know if the personal information which we hold about you needs to be corrected or updated. Louisa London Photography acknowledges your right to total data deletion including personal information on previous backups and current systems.

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Policy amendments

This privacy policy is effective from 01/01/2024 in line with new GDPR guidelines. As GDPR guidelines are initially an ongoing development, there will likely be several forthcoming changes. We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

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Contact and Questions

If you have any questions or queries relating to this privacy policy, you may direct them by contacting me via my contact us form.

This page gives you information on how Louisa London Photography collects your data and how it may be used whilst visiting my website.

I value your privacy and your right to be left in peace. Like you I hate cold calls and spam emails.

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Terms of Service

By purchasing an image as a print via an Online Gallery you hereby agree that the print may only be used for personal use and may not be used for any commercial purposes including public display, exploitation, reproduction, alteration or syndication to third parties.

Your items will be dispatched within 14 days of placing your order or sooner, if possible, to the person named on the Order Form.

All prints are sold unmounted and unframed unless otherwise stated and are fulfilled by the photographer.

Any images bought as prints remain the sole copyright of the photographer.

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By purchasing an image as a download, you hereby agree that the print may only be used for personal use and may not be used for any commercial purposes including public display, exploitation, reproduction, alteration or syndication to third parties.

Your items will be dispatched within 24 hours of placing your order or sooner, if possible, to the person named on the Order Form.

Any images bought as downloads remain the sole copyright of the photographer – Louisa London Photography.

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2024 Louisa London Photography – all rights reserved.